Last Updated: 2026

At Men on Mission, we strive to provide a smooth and reliable shopping experience for our customers. This Cancellation Policy explains the terms and conditions related to order cancellations, refund eligibility, and cancellation procedures.

By placing an order on our website, you agree to the terms mentioned in this Cancellation Policy.

1. ORDER CANCELLATION REQUEST

Customers may request order cancellation before the order has been processed or shipped.

To request cancellation, please contact our support team as soon as possible with:

  • Order number
  • Registered email address
  • Contact number
  • Reason for cancellation

Cancellation requests are subject to approval depending on the order status.

2. CANCELLATION BEFORE SHIPPING

If the order has not yet been shipped:

  • The cancellation request may be approved
  • Eligible refunds will be processed to the original payment method
  • Refund timelines may vary depending on banks or payment providers

Orders placed during sales, promotions, or limited-time offers may have different cancellation conditions.

3. CANCELLATION AFTER SHIPPING

Once an order has been shipped or dispatched:

  • Cancellation requests may no longer be accepted
  • Customers may need to follow the Return & Refund Policy after delivery

Shipping charges, handling fees, or other applicable charges may be non-refundable in such cases.

4. CASH ON DELIVERY (COD) ORDERS

For Cash on Delivery orders:

  • Men on Mission reserves the right to verify orders before dispatch
  • Repeated order refusals or fake orders may result in restrictions on future COD services

Customers are requested to place COD orders responsibly.

5. NON-CANCELLABLE ORDERS

Certain orders may not be eligible for cancellation, including:

  • Customized or personalized products
  • Orders already processed for shipping
  • Limited edition or clearance sale products
  • Products purchased during final sale offers

6. REFUND PROCESS AFTER CANCELLATION

If a cancellation request is approved:

  • Refunds will be initiated to the original payment method
  • Processing time may vary depending on payment providers and banking systems
  • Refund timelines typically range between 5–10 business days

Men on Mission is not responsible for delays caused by banks or third-party payment gateways.

7. MEN ON MISSION’S RIGHT TO CANCEL ORDERS

Men on Mission reserves the right to cancel any order due to:

  • Product unavailability
  • Pricing or technical errors
  • Suspicious or fraudulent activity
  • Incomplete customer information
  • Payment verification failure

If payment has already been received, eligible refunds will be processed accordingly.

8. MODIFICATION OF ORDERS

Customers may request changes to:

  • Shipping address
  • Contact details
  • Product size or variant

only before the order is shipped and subject to availability.

Once the order is processed or dispatched, modifications may not be possible.

9. CONTACT US

For cancellation requests or assistance, please contact:

Men on Mission

Email: info@menonmission
Phone: +91 88478 55922
Address: Maharashtra, India